Consumer Complaint Detail

LINCOLN / MARK VIII / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046761 Incident Date: Nov, 15 2005
Consumer's City: SILVER SPRING Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MARK VIII Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Continuous problem with heater-a/c blend door failure resulting in lack of defogging of windshield and poor visibility. especially dangerous at night in changing outside temperature conditions. this failure has been reported to your offices many times in the past 5 years with lincoln and ford vehicles . the cost of repair is between $500-$2000 dollars. ford has apparently made changes to strengthen the blend door lever but refuses to admit design failure nor will warrant the item. nhtsa has yet to take any action on the consumer's part. we are the public and your charter is to provide support to us, not the auto maker. *jb