Consumer Complaint Detail

DODGE / DODGE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046779 Incident Date: Apr, 21 2005
Consumer's City: GOOSE CREEK Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD56J7YH Date added to File: May, 23 2021
Date Complaint Received: Nov, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rack & pinion was replaced 4/4/03...normal noise signaling a problem. on 4/22/05, when backing out of my garage, the rack & pinion failed again and this time both tires went different directions. if i had been on the road, i might have been killed...i had no steering at all. it was even hard to get it moved the rest of the way out of the garage to get it towed, since both tires were free spinning. the repairman at hoover chrysler said he had never seen such a failure. my husband contacted chrysler to let them know of our second rack and pinion failure and the potential life threatening situation, and their response was that we should expect problems when a car is older. we do not expect life threatening problems! *jb