Consumer Complaint Detail

CADILLAC / SRX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046785 Incident Date: Dec, 31 2004
Consumer's City: DETROIT Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Tires:pressure monitoring and regulating systems
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYEE637040 Date added to File: May, 23 2021
Date Complaint Received: Nov, 16 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 04 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated tire pressure monitoring sensors were defective. the manufacturers recommended tire pressure be 32 psi . however, within 24 hours the sensors suggested the pressure dropped in all four tires. this caused the warning lights to illuminate, signaling low tire pressure. the sensors provided a false reading which alerted the contact that air should be added to the tires. this caused improper pressure to be added, resulting in over inflation. he took the vehicle to the dealer three times for this problem. each time the dealer calibrated the sensors. this procedure temporarily remedies the problem. *ak