Consumer Complaint Detail

ACURA / TL / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046867 Incident Date: Nov, 06 2005
Consumer's City: BRADENTON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA567X3A Date added to File: May, 23 2021
Date Complaint Received: Nov, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had my 2003 acura tl transmission fail. while traviling at highway speed the car suddenly downshifted very hard. this occured no less than 3 times before getting the vehicle to a place where it could be towed. i see that nhtsa has opened and closed an investigation about these transmission failures. my car was not included in the 7year/100,000 mile extended transmission. the mileage at time of failure was 34500 miles. i called acura customer service to ask that my car be covered by the extended warranty, and at first was told i would have to purchase an extended warranty because my vin was not covered under the extended warranty. i stated that i was not going to pay for acura's problem and asked to be contacted by a supervisior. i was called back by a service rep who told me acura would grant me the extended warranty, but because i live in florida i would have to sign a waiver that excludes me for persuing any lemon law violations against acura for the transmission failure. i have lost faith in the safety of my car, and know of many owners who have had multiple replacement transmissions installed on the same vehicle. installing a rebuilt transmission does not seem to cure this issue. acura/honda needs to address this failure with a widespread recall to fix this problem once and for all. *nm