Consumer Complaint Detail

FORD / WINDSTAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046874 Incident Date: Sep, 23 2005
Consumer's City: HESPERIA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA51411B Date added to File: May, 23 2021
Date Complaint Received: Nov, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 02 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 9-15-05 my wife made a round trip of 70mi. the next day there was a large pool of transmisssion fluid on the garage floor. i had my auto repair check out the sourse of the leak,looked like a front seal on the transmission, i called sunland ford was told its was out of warranty,this van only has 42,770 mi. the torque converter caused the trans to over heat and , blow the seal, the tranmission shop said this should never happen at this mileage,the trans had been serviced at the required time ,when they pulled the pan it was full of steel shavings,i had to have it rebuilt at a cost of $ 1554 this is real hard when you are retired, i sent ford a letter w/ repair invoice on 9-24-05 they called on a friday about month after i sent the letter said there were no recalls for my problem, and that is the way it stands as of now ! i see on the complaint search this is not the only complaint ,for trans problems and more, they should have to stand buy their claim of "built ford tough" sorry i bought a ford. *nm