Consumer Complaint Detail

GMC / ENVOY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005046879 Incident Date: Nov, 11 2005
Consumer's City: LEOMINSTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 16 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was driving at 65 mph on highway. depressed accelerator and vehicle did not accelerate. went to pull over and noticed there was no power steering or power brakes. motor had stalled. the vehicle behind me nearly collided with me as i could not maintain speed and i had to swerve amongst traffic to get to break down lane. tried to re-start in breakdown lane and incident repeated within 100 yds. vehicle was towed to gmc dealer for service. dealer had vehicle fail at least 3 times on roadway under same conditions over a period of 4 days. dealer diagnosed failure of fuel pump module (pump, sensor, filter). parts are being replaced today. after an internet search, i learned this is a "common issue" with this model vehicle. should be a recall or preventive maintenance bulletin. *nm