Consumer Complaint Detail

HONDA / ODYSSEY / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047041 Incident Date: Nov, 16 2005
Consumer's City: Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5FNRL18074B Date added to File: May, 23 2021
Date Complaint Received: Nov, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 12 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 3 year olds leg got stuck as the automatic door was opening to our honda odyssey. the door kept opening pinning his leg between the door and the floorboard. i had to manually pull on the door multiple times before the door reversed and started closing so i could get his leg out. his leg was badly bruised with deep red marks on each side. the next day i went to the dealer to see if the doors safety mechanisms were not working properly and was informed that the door had no safety mechanism to stop it from opening if something (like a leg) was stuck between it and the floorboard, that it only had safety mechanisms for as it closed. there only option was to disable the doors everytime the kids were in the car. this is a tough solution as when the doors are deactivated they are very hard to open and close. even my 7 year old cannot open them manually. also i feel as if there should be a safety mechanism for the door as it opens as well as when it closes. if i had not been right there to force the door to open, his leg would have been broken instead of just bruised. also in the future i have to constantly make sure the doors are off now when he is in the car. *jb