Consumer Complaint Detail

CADILLAC / SRX / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047269 Incident Date: Sep, 01 2005
Consumer's City: HAWLEY Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYEE637650 Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 01 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated the standard equipment, automatic windshield washer/wiper, and the tire pressure monitoring system were not included on this vehicle. this was standard equipment for this type of vehicle. the contact did not notice the equipment was not included on the vehicle upon purchasing it. . the dealer confirmed that standard equipment was not included on the vehicle. the equipment could not be added to the vehicle after leaving the manufacturer. *ak updated 11/7/2005. the consumer requested a refund from the dealer/manufacturer because the standard tire pressure monitor and automatic windshield wipers were not installed in his vehicle. the consumer paid extra for the luxury package but non of the options were installed. the dealer said there was nothing they could do because they had to be installed at the factory. *nm