Consumer Complaint Detail

FORD / MUSTANG / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047277 Incident Date: Nov, 20 2005
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZVFT80N455 Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since i purchased my mustang 30 days ago it's been in the shop four times for the same problem. the first time they could not find anything wrong, the second time it was the canister valve, the third time the fuel pump module, and now they don't know again. the car stalls and refuses to start. i called ford motor's roadside assistance on friday 11/18/05 for the fifth time because my car would not start. the gentlemen had me push a button to reset the fuel pump and the car started. ford also reneged on their promise to offer me a loaner car, stating i exhausted that benefit, however that makes absolutely no sense because if they had fixed the problem the first time, i would not have had to miss so many days from work and delayed my vacation because i cannot rely on my vehicle. *jb