Consumer Complaint Detail

BUICK / TERRAZA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047292 Incident Date: Oct, 12 2005
Consumer's City: MIDDLETOWN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TERRAZA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GADV33LX5D Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2005 buick terraza. bought the vehicle in july of 2005 at around 8000 miles noticed a vibration in the steering wheel ,took it to the dealer and they said the tires needed to be re-balanced. after i left dealership still noticed the vehicle shaking. went back to the dealership front tires are now going bald and they state it was my fault for not rotating at 5,000 miles. so they do it for me rebalance tires and say it is okay. after 4 times of going back to dealership for the vibration they say there is nothing they can do about it. so i am supposed to live with this vibration when driving at speeds of 65-70. this is a big safety issue since this will just lead to more problems down the road. the dealer points the finger to buick , buick points the finger back to the dealership and nobody wants to tack responsibility for this. *jb