Consumer Complaint Detail

MERCEDES BENZ / E320 / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047395 Incident Date: Nov, 07 2005
Consumer's City: METHUEN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E320 Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBEA92E6SF Date added to File: May, 23 2021
Date Complaint Received: Nov, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Initial problem started in late october 2005. intermittent misfiring of cylinders, hesitant. several trips into shop resulted in "could not replicate trouble". finally sent in with severe misfiring. replaced coil, some ignition wires, spark plugs. a few days later, same symptoms happened. after more diagnosis, determined engine wiring harness had failed. insulation had completely disintegrated allowing wires to touch. potential for more severe damage to vehicle computers, accident or worst, fire. local mb shop indicated it was "not a major problem", "should expect it with 10 year old car". item was in stock for $975.00 (so i assume it does happen frequently), with labor of 8 hours @$119.00. i did not feel this should happen on a 10 year old car, not to mention a former "certified pre-owned" vehicle. after researching internet, found over 36 pages worth of nhtsa manufacturers complaints, regarding similar trouble with the wiring harness. total spent to repair = $2313.43. welcome to the world of mercedes benz. *nm