Consumer Complaint Detail

DODGE / RAM 3500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047504 Incident Date: Nov, 06 2005
Consumer's City: AMITY Consumer's State: OR
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7LU38C04G Date added to File: May, 23 2021
Date Complaint Received: Nov, 21 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 dodge ram 3500 on a couple of occasions power steering fluid had come out the cap of the pump. power steering pump replaced by jim doran dodge in mcminnville, or after complete failure of power assist. about 6000 miles after the replacement pump was installed, while making a corner the steering wheel froze and would not turn-upon hitting the brakes the brake pedal was solid and would not move or apply any braking action. after a couple of seconds it went back to normal and i proceeded into a service station cautiously, while turning around at the station the condition recurred for a couple more seconds. upon returning to the dealership they assessed the vehicle. they had no clue about a intermittent loss of power assist and system freeze but said the power steering pump was bad but denied warranty to replace it. it has since done this on a number of occasions but with no regular frequency. upon taking the vehicle to another dodge dealership they said they couldn't do anything if it didn't happen when they test drove it.*jb