Consumer Complaint Detail

GRACO / SNUGRIDE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047538 Incident Date: Nov, 21 2005
Consumer's City: Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Graco Children's Products, Inc.
Model Name: SNUGRIDE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: **the model number for this seat is not 8402, the correct number was not available on the complaint form. the correct model number for this car seat is 7411blb.** 1. i have a graco quattor tours travel system (model #7411blb), i attached the car seat to the stroller that came with the system. 2. when i eased the stroller down a ~4 inch curb the child car seat detached form the stroller base, breaking the only (red) clip that secures the child car seat to the stroller; it is also the clip that attaches the child car seat to the base that secures the vehicle car seat. my 2.5 year old daughter was holding onto the car seat carrying handle at the time. the car seat fell our of the stroller with my 6 month old son in it landing on my daughter. 3. i have been unable to contact graco, their offices have either been closed or in training when i have called. *jb