Consumer Complaint Detail

GMC / S UTILITY / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047566 Incident Date: Jul, 15 2005
Consumer's City: DOUGLASVILLE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: S UTILITY Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Equipment:recreational vehicle/trailer
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GYEC63T64R Date added to File: May, 23 2021
Date Complaint Received: Nov, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 24 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 16th, 2005; i was involved in a life changing, single vehicle auto accident. i struck a hill with the front right side of the vehicle with enough excessive force to flip this cadillac escalade head first. the escalade flipped twice, impacting the front of the vehicle and landing up side down. astonishingly, out of the four air bags in this vehicle, not one of them deployed. i purchased this 2004 escalade brand new and at the time of the accident it only had 15,000 miles. the vehicle is a total loss and it is utterly unbelievable that the air bags did not deploy. i was so impressed with the raved reviews, consumer reports including safety features, and stylish body that this cadillac escalade became the vehicle of my dreams. needless to say, i am very disappointed with my cadillac experience. i do not trust this vehicle enough to get into another one. i know that i am only here because god decided the spare my life. as a direct result of this accident i frequently suffer severe migraines, dizzy spells, blurred vision, memory loss, and anxiety/panic attacks all which keep me from sleeping. it is extremely difficult to commute from doctors appointments and work for fear of another accident. the next week i had severe chest, shoulder and lower back pains; all of which i am being treated for on a regular basis. i also seek treatment from a neurologist for the head injury. i believe that this vehicle has a serious problem with the air bags and gm should strongly consider investigating this matter. *jb