| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005047608 | Incident Date: Nov, 13 2005 |
| Consumer's City: DUNEDIN | Consumer's State: FL |
| Vehicle Transmission Type: MAN | Manufacturers Name: Subaru of America, Inc. |
| Model Name: IMPREZA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:manual transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JF1GD70644L | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 23 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On july 4, 2005, i got a grinding sound while trying to shift into 2nd gear after pulling away from a light. i thought it was just me missing the shift. several days later it happened again. i started to delay my shifts into 2nd gear. this same scenario started repeating itself several more times. then the same problem started while trying to downshift into 4th gear. on november 14, 2005, i took the car to the subaru dealer. i told them that i thought the synchronizers were bad in 2nd and 4th gears. the next day, the dealer called and told me the synchronizers were bad, as well as the 2nd and 4th gear sets, and the cost would be $2,900.00 to repair it. he said that they had determined that the damage was due to "driver abuse", and was not covered under the warranty. he told me that he would contact the manufacturer and see what could be done. two days later, subaru said they would repair the transmission with no charge as a good will gesture, but not as an item covered under the warranty. they did the repair. i have found that my situation is not unique in the 2002 thru 2005 subaru impreza wrx and sti . subaru dealers are denying warranty repairs for these two subaru models, claiming "driver abuse". this problem needs to be investigated. my theory is that when turning the cars and shifting, there is twisting in the drivetrain that is bringing the synchronizers in contact with the transmission case causing the initial damage. the sensor's will then not align the gears properly and then the grinding starts. the more the car is driven, the more the sensor's are damaged, and, thus, the more the gears grind. the point is that all subsequent damage caused by the damaged sensors, due to faulty design, should be covered by the warranty. subaru needs to be investigated concerning this problem. subaru has put redesigned, stronger synchronizers in the manual transmissions of their 2006 wrx and wrx sti models. *jb |
