Consumer Complaint Detail

BMW / 330CI / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047639 Incident Date: Oct, 14 2005
Consumer's City: CAMPBELL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 330CI Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBABS53451J Date added to File: May, 23 2021
Date Complaint Received: Nov, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 04 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 bmw 330ci that i bought new. recently the door locks started to fail intermittently. when they would fail, you would only be able to use the key to manually unlock the doors. however, if you were inside the vehicle, you would be trapped because the doors could not be opened manually no matter what you did from inside the car. you could power down the window and give your key to someone to use it to manually unlock the car from the outside. the dealer told me that the computer door lock control unit was defective and would cost $680 to replace it. i believe that for safety reasons you should always be able to escape your vehicle from inside even if the computer fails. should this happen if there is a fire or if your end up in a the water you would never be able to get out of the car. you are trapped inside. *jb