Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047792 Incident Date: Nov, 24 2005
Consumer's City: GRAFTON Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44G2YB Date added to File: May, 23 2021
Date Complaint Received: Nov, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I brought my 2000 grand caravan in for routine oil change. service mgr. i was informed that my left strut tower/strut seating was beginning to rust and that it would cost over $700 to repair. stated it should be repaired soon or could cause serious accident if it fails. the right one is perfectly fine. i proceeded to do research on the internet and have found out that this is a very common "failure". why has this not been addressed other than tsb 2304402? isn't this a safety issue and shouldn't there be a recall? what recourse do i have before i spend this money that i don't feel is my fault or cause? *jb