Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005047991 Incident Date: Jan, 14 2005
Consumer's City: GLENWOOD Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS58Z82F Date added to File: May, 23 2021
Date Complaint Received: Nov, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brake problems with my 2002 dodge durango xlt plus. at high or low speeds when you have to make a sudden stop and hit the brakes, they attempt to grab but then let go, and your only hope is to stop in time. i have had the brakes looked at by 2 mechanics other than the dodge dealership(tim parker of hot springs) and both say that there is a definite problem with the brakes. however, after spending $300 for brake pads and several other visits to tim parkers, they keep denying a problem and tell me that is just how the brakes are on the dodge. i asked them if when that 1 small child runs out in the street to catch his ball and i am the unlucky person to be traveling down that street and i apply the brakes but can not stop, if they would be ready to accept their responsiblility. i have copies of all reports from them stating there is nothing wrong with the brakes. i am afraid to drive it at all but traveleing 64 miles a day it is necessary. can someone please help me? surely i am not the only person complaining of the brakes! *nm