Consumer Complaint Detail

CHRYSLER / LHS / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048089 Incident Date: Nov, 07 2005
Consumer's City: MARTINS FERRY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LHS Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HC56F5SH Date added to File: May, 23 2021
Date Complaint Received: Nov, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was having some uneven and premature front tire wear problems. i thought that the inner tie rod bushings were simply worn out. i found out instead that one of the bolts that hold the inner tie rod ends to the steering rack had actually sheared/ broken, and this was allowing the excessive slop in the steering. obviously, if the bolt would have sheared all the way off, sudden and catastrophic (possibly deadly) loss of steering would have occurred, without warning. in order to remove/extract the broken bolt, the steering rack had to be removed from the car to facilitate access to the broken bolt with an extractor. this is an expensive 6 hours of labor job, to repair a simple broken bolt. not only is it ridiculously expensive to repair, this is an item (the tie rod to steering rack bolt) that should never break from normal usage of the automobile. i subsequently found from on-line research that this is not an uncommon problem in the chrysler lh platform cars. also, that there have been many consumer complaints, and several lawsuits due to alleged defective design, insufficient service/inspection procedures, or materials, relating directly to the lh platform steering, including severe accidents caused by this identical failure. also complaints of chrysler offering no assistance to the consumer (including me) in regards to this very dangerous (and expensive to repair) defect. *jb