Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048129 Incident Date: Oct, 27 2005
Consumer's City: GREEN BAY Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have been experiencing an issue with our 2005 jetta since purchase. whenever we start the car from cold we experience a very loud noise that lasts for about 20 seconds. we have taken the car in to the dealer 3 times and the dealer stated that this was not a normal sound. unfortunately at first they said this was normal. only now are they admitting this is not normal for a new car. they have been unable to determine the problem after 3 attempts and volkswagen are stating this is a normal issue. the dealer did replace the catalytic converter which did not do anything to help.*jb