Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048261 Incident Date: Nov, 29 2005
Consumer's City: UTICA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E8VU Date added to File: May, 23 2021
Date Complaint Received: Nov, 30 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated when attempting to stop at a stop sign the vehicle suddenly accelerated and it went through the stop sign and then came to a stop when placed into neutral. the vehicle accelerated suddenly two more times before the contact was able to take vehicle to the dealership. it occurred while at a complete stop. again the brakes would not hold and the vehicle was placed into neutral to get it to stop. the vehicle is currently at the dealer for diagnostic testing, which has not been completed at this time. *ak updated 12/27/2005 - when the vehicle was started cold it would not stay on and idled erratically. the dealer informed the consumer that the acceleration problem and idle problem were due to a faulty throttle sensor. the dealer replaced the throttle valve assembly but that did not correct the problem.*nm