Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048269 Incident Date: Nov, 28 2005
Consumer's City: COLUMBIA Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X5YN Date added to File: May, 23 2021
Date Complaint Received: Nov, 30 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 08 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving at 35 mph and stopping at a light a loud noise (clunk) was heard from the transmission area. "check engine" light eliminated. returned to residence and vehicle would not shift out of first gear. vehicle towed to dealer. dealer informed me that one of the speed sensors had failed. dealer recommended that both input and output speed sensors be replaced, drop transmission pan for inspection, and perform transmission flush. authorized the repair. contacted chrysler corp to inquire about power train warranty. was advised that the speed sensor was not part of the power train and the vehicle only had a 3yr/36,000 warranty on the power train. believe this is incorrect due to warranty book received with vehicle indicates that the power train module is 7yr/70,000. investigating further. believe that this sensor should be covered by the power train since it provides control to that component. *nm