Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048579 Incident Date: Nov, 18 2005
Consumer's City: LITTLETON Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53S8WA Date added to File: May, 23 2021
Date Complaint Received: Dec, 02 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 17 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While backing out of our garage, the right front tire blew. the tire was sliced all around on the inside and was in two pieces. this vehicle has 4 new tires and i thought the tire had to be a defect. a local garage came to my house to change it with a spare studded tire that was in good condition. i drove 2 feet when that tire blew. it was obvious that it wasn't the tires. i had to have my vehicle towed to a garage. the mechanic had to replace the front right suspension spring coil and strut mount. he also replaced the left one; it was about ready to snap. i researched this problem on the internet and noticed that ford motor company had recalls on the front suspension coil springs for the 1997 and 1999 vehicles, but not 1998. i contacted ford motor company for any recalls for this vehicle year, as they had recalls on the previous year and year after. there wasn't any concern at all and no recalls; now i am stuck with a bill of $489.71. luckily i wasn't on the highway going 65 mph or it could have been tragic. *jb