Consumer Complaint Detail

SATURN / ION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048669 Incident Date: Nov, 22 2005
Consumer's City: NORTH RIDGEVILLE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 04 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 21 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 ion 3 quad purchased new in 2004 currently have 18k miles on it. so far we have had to replace front stabilizer bushing, heater blower motor and windshield wipers. all have been under warranty. the electric steering still doesn't seem correct. sometimes the car pulls when you rapidly accelerate and is very touchy. i did read that gm made some changes to the electric steering for 2005 ion, but dealership will not (says can not) make the changes to the 2004. now we have the loss of power problem. has done it when car is cold and hot, usually when accelerating, but once just driving 35 mph. it's not a stall just like a loss of power. car doesn't shake or jerk. almost like you took your foot off the gas for a second. i've taken it back to the dealer once for this and the dealer response is the same as others have reported "no computer codes, could not reproduce, no problem found". it's at the shop now because the check engine light came on 12/2 and we again complained that the car lost power after picking it up the last time. the last time it failed my wife was taking off from a red light and the guy behind almost hit her when the saturn lost power. loosing faith in saturn's engineering. *nm