Consumer Complaint Detail

MERCEDES BENZ / HEADLIGHT LENSES / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005048877 Incident Date: Sep, 30 2005
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: HEADLIGHT LENSES Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The heated seat in my 2003 mercedes ml320 burned through my leather seats and leaving a small mark on my left thigh. my injury healed; however, there is still a burnt mark on my seat. after explaining it to mercedes and my extended warranty service, both decided to help me stating it was a cosmetic defect. now i'm stuck with a driver side seat that has 3 cm hole in it along with heated seats that mercedes suggest that i should never turn on, even though i paid extra for it. *jb