Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005049115 Incident Date: Jan, 19 2005
Consumer's City: FARMINGTON Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 chevy suburban exhaust system produces noise at idle ;driving;and after shut down. gm claims noise (popping) is from muffler heat shield expansion and contraction. tsb to correct noise (modifying heat shield) is ineffective. in 2004 motor magazine reported gm acknowledged the noise came from trapped water inside the muffler. the water turns to super heated steam and produces a pop or bang inside the muffler. gm will not replace the muffler as the problem goes back to 2000 model year. moreover people ask what that strange noise is from my suburban, i tell them a defective muffler. *jb