Consumer Complaint Detail

SUBARU / OUTBACK / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005049272 Incident Date: Feb, 25 2005
Consumer's City: WELLESLEY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6858V7 Date added to File: May, 23 2021
Date Complaint Received: Dec, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head gasket failure. purchased in 2/07 (est. date) began to fail at least in 1/05 (1x). then weekly in 7/05. but may have been signs of problem as early as 1997/1998. result of problem is unexpected and rapid bubbling over and overheating placing occupants in potentially dangerous situation. for example, almost stranded in blizzard in 1/05. had to pull over on high speed highways in summer 05 due to rapid red lining and risk of engine fire. subaru picked up 1/2 cost although not in warranty for us and has done 1/2 to full for others who complained. one of the 2.5l engines has been subject to recall. the 2.5l engine in our car has not been recalled but we believe that the problems are as frequent (and worse) and the car should be recalled. this is not an isolated incident. local mechanic said he sees frequently on subaru outback. found internet weblog started 18 months ago which has 275 complaints and growing monthly - on both the 2.5l engines (including the one in our car). bad enough we had to incur $800 of the $1600 cost but people are driving around with an engine that repeatedly has failed (head gasket) and created a hazardous condition. i can provide you with copies of correspondence with subaru if you would like. see link below to weblog page where you can see other people's experience discussed (275 and growing monthly): http://scott.mcgerik.com/2004/02/18/subaru-outback-head-gasket-leak/. *jb