Consumer Complaint Detail

TOYOTA / CAMRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005049307 Incident Date: Oct, 21 2005
Consumer's City: MIAMI LAKES Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: CAMRY Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BE32K42U Date added to File: May, 23 2021
Date Complaint Received: Dec, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 30 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I started the car, and i released the brake and started in reverse. after a few seconds, the car suddenly sped up to about 45 mph in reverse. the car would not stop even as i pressed the brake, and it then hit two cars. that is when it stopped. i tried to put the car in drive to go back into the parking space, but it jolted forward and skipped two parking bumpers. at that time, i hit another car. at that point, i left the car alone seeing as there was something clearly wrong. in the end, my car sustained damaged to the front and to the back totaling $10,111.60. this does not include the damage to the three other cars, the totals of damage of which i am not aware of although they are claiming my insurance. i took the car to a local toyota dealer having conducted research on what happened to me. i found that there have been claims against toyota for problems with electronic throttle where there is a sudden, involuntary acceleration. i showed the service department all the research i had gathered from the internet. the dealer checked the car's computer, and they claimed they found nothing wrong with the electronic throttle or with the car's computer. they claimed that air pockets between the acceleration and the brake caused the problem. as a result, they fixed the structural damage to my car, but they maintained that nothing was wrong with the electronic components, specifically the throttle, of the car. *nm