Consumer Complaint Detail
MERCEDES BENZ / 320 / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005049334 | Incident Date: Dec, 10 2005 |
| Consumer's City: CINCINNATI | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: 320 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:control module (tcm, pcm) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBJF65J5YB | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 11 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 28 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This car has a significant safety related design defect. the car jerked to a sudden stop after water was spilled from the cup holder onto the shift console. i was luckily driving at a slow speed(less than 25 mph). the car suddenly jerked. i pulled over and couldn't shift the car out of gear. i had to turn the car off, and then i could get to neutral (luckily on a flat street or the car would have rolled away from me). after turning the car on and off i got the gear shift into park. i had the car towed to the mercedes dealer, who told me this happens a lot and that it would probably be $800 to replace the electronics that had shorted out. i believe this is a significant design flaw to have a cup holder next to an area prone to shorting out with water exposure. this was a very small amount of water. also i'm very concerned about driving the car on the highway.. if this had happened at high speed, i'm fearful i would have lost control of the car. this incident appears to be similar to dp 05-007 dated 11/07/2005 which i found on your web site. steve chan is listed as the principal investigator. *jb |