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NHTSA Complaint Number: 005049501 | Incident Date: May, 27 2005 |
Consumer's City: WEYMOUTH | Consumer's State: MA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: MARINER | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 4M2CU57145D | Date added to File: May, 23 2021 |
Date Complaint Received: Dec, 12 2005 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: May, 27 2005 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Dt: the contact stated while driving on an incline the 4-wheel drive engaged and disengaged which caused the vehicle to jolt. the dealership was unable to diagnose the problem, because they would not take it to an incline when test driving. an engineer with the manufacturer told the contact that because it was all wheel drive the four wheel drive activated when the vehicle detected a wheel slip. there have been no repairs made to the vehicle. *ak updated 1/25/2006 - whenever the consumer drove over uneven pavement she heard a clunking noise. the vehicle was taken to the dealer who indicated that everything was visually ok and the the manufacturer said the noise was a characteristic of the vehicle. after the vehicle's steering rack was replaced the consumer heard a loud humming/whining noise coming from the passenger side front wheel. the vehicle was taken to the dealer who diagnosed the problem as a faulty steering rack. *nm |