Consumer Complaint Detail

MERCURY / MARINER / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005049502 Incident Date: May, 27 2005
Consumer's City: WEYMOUTH Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MARINER Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2CU57145D Date added to File: May, 23 2021
Date Complaint Received: Dec, 12 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 27 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated while driving on an incline the 4-wheel drive engaged and disengaged which caused the vehicle to jolt. the dealership was unable to diagnose the problem, because they would not take it to an incline when test driving. an engineer with the manufacturer told the contact that because it was all wheel drive the four wheel drive activated when the vehicle detected a wheel slip. there have been no repairs made to the vehicle. *ak updated 1/25/2006 - whenever the consumer drove over uneven pavement she heard a clunking noise. the vehicle was taken to the dealer who indicated that everything was visually ok and the the manufacturer said the noise was a characteristic of the vehicle. after the vehicle's steering rack was replaced the consumer heard a loud humming/whining noise coming from the passenger side front wheel. the vehicle was taken to the dealer who diagnosed the problem as a faulty steering rack. *nm