Consumer Complaint Detail

MERCURY / SABLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005049656 Incident Date: Nov, 11 2005
Consumer's City: SOUTH LYON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 07 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 sable sl -purchased may 2005 - w/14,000 miles- nov. drove on freeway- exited to restaurant- with in 4 minutes of exiting car front end was engulfed w/flames reaching into dash- fire dept. on seen- when car was placed on tow 5 minutes later car started fire again- had to get fire dept. again- engine completely melted- tow yard and varsity dealer rep. stated a very suspicious fire seeing there is only 16,000-17,000 miles. ford will not investigate and refuses to give me an answer to why and how i almost died in a severe car fire - there is not much left to the vehicle- it is sitting at stu evans ford mercury, garden city, michigan- your help would be greatly appreciated. i only had limited insurance and could not afford fire and theft for i just graduated from college trying to find a job. 1 week before this incident i retained a job and now have no vehicle. my mother purchased it for 12,000.00 for a grad. gift for me so i wouldn't have a car payment to worry about. now i have nothing. the car was running fine, no noises or anything,. an oil change was done 4 weeks prior to the incident. *nm