Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005049743 Incident Date: Dec, 12 2005
Consumer's City: SUN PRAIRIE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3VWSE69MX3M Date added to File: May, 23 2021
Date Complaint Received: Dec, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 27 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 vw jetta 1.8t with front heated seats. drivers side seat caught fire due to a short in the seats heater 2 days ago on 12/13/2005 after the heater was on for less than 2 minutes. burning a small hole trough the seat to the bottom area of my left side (buttock) i have come to find since this happened, my nhtsa has been investigating 2002, 2003 vw jettas for seat fires with this exact problem for over a year now. why, as the original register owner of this model was i not informed of this investigation and the possibility of a fire inside my car, while me, my wife and my 5 year girl are in it! the problem with the above is that it was not a possibility, it just was a matter of time and in my case, the time was december 13th at approximately 7pm at night. this car has been a problem since the first 3,000 miles, with water pumps and door latches, firmware updates, violent shaking of the vehicle in cold weather starts, electrical problems ranging from entirely immobilizing and stranding me to the car partially being immobilized the vw jetta to automatic transmission shifter issues which include the cars shifter being able to be moved when the key is not even in the ignition to a position in the shifter selector because a cable was never connected to prevent that, that should also be a nhtsa safety issue too on this car. but first i want you for the love of god contact the owners of these cars before real tragedy happens if that all ready has not happened. i have just talked volkswagen customer care advocate at vw america, they have not warned their customers of this, who will. again since this has happened i see many people on the internet have experienced the same thing. please notify the owners first, then contact me second. please! *nm