Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005049971 | Incident Date: Nov, 04 2005 |
| Consumer's City: TUSCALOOSA | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWRH63B62P | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 15 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 08 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2002 vw passat v6 glx with 42,700 miles. within the past 2 months an intermittent problem started with very strong gasoline fumes coming from the car after the tank is filled and the car is parked in a residential garage. the gas tank is filled until the first click off of the gas nozzle ( at several different gas stations). the gasoline fumes are very strong, requiring that the garage doors be left partially open to reduce the fumes to a tolerable level. no fuel drips from the vehicle. the fumes seem to be coming from the right rear of the car. fumes can sometimes be smelled briefly outdoors when the vehicle's gas tank is full. the fumes stop after the tank level is down to about 3/4 tank. the problem recurs consistently now for me everytime the vehicle is refueled. i brought the vehicle to the local vw dealer on 11/5/05. they pressured tested the vehicle's fuel system with argon and reported that they can find no fuel leak or duplicate the problem with a full tank of gas. the service manager contacted vw technical assistance. i brought the vehicle in on 12/15/05 with a half tank of fuel as requested. the service technicians, as recommended by vw technical assistance, removed the gas tank and weighed the charcoal canister to determine if adequate charcoal was present. the charcoal canister was within factory specifications. the service technicians reinstalled the same parts and then filled the gas tank. they then pressure tested the vehicle's fuel system with argon overnight, leaving the vehicle in the service bay. they could not detect any fuel leaks or reproduce the problem. vw technical assistance reportedly told the tech's that they had done all that was possible and that there was nothing else to do. the service manager acknowledged that their service bay is quite large and ventilated so that the conditions do not duplicate having the vehicle in a residential garage. a fire risk and fume exposure remain. *jb |