Consumer Complaint Detail

TOYOTA / AVALON / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005049976 Incident Date: Dec, 08 2005
Consumer's City: BILLERICA Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BK36B45U Date added to File: May, 23 2021
Date Complaint Received: Dec, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 13 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Note: i had to classify this vehicle as a camry because a selection for a 2005 avalon was not available - recently we had our first major snow storm. i was driving on the highway and within minutes my windshield wipers began to freeze up and sharply limited my visibility. i checked with the dealer service dept only to discover that toyota does not manufacture a winter (booted) wiper blade for this vehicle. i searched the internet (trico, anco, etc. websites) but could find no aftermarket winter blades for this model avalon. toyota had redesigned the wiper arm and blades to accept only the expensive ($56 a set) toyota manufactured wiper blades. i sent an email to toyota and they responded by telling me to check with my dealers service dept. naturally the dealer could not do anything to resolve the problem because toyota does not manufacture any equipment solutions for them to apply. i am very disappointed with toyota's response as i consider this a serious safety issue. i'm fortunate that i didn't drive off the road and into a ditch. the next time i have to drive in a snow storm you can be certain that i won't be driving the avalon. *jb