Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005050062 Incident Date: Nov, 16 2005
Consumer's City: GREENWICH Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 16 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Opened drivers door and the lower of the two bolts on the lower door secure hinge sheared off. the door has never been removed or repaired previously. the only way this could have happened is if the bolt were over tightened upon installation. the vehicle is past warranty and vw america will not pay for this replacement. this could be a serious problem if more bolts shear because of improper tightening. we base the over tightening suggestion on the opinion of three independent body repair shops, one of which specializes in volkswagen repairs. *jb