Consumer Complaint Detail
VOLKSWAGEN / JETTA / 1995
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005050065 | Incident Date: Oct, 22 2005 |
| Consumer's City: GALVESTON | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWTE81H7SM | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 17 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 11 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was on my way back to galveston from houston (on i-45) with my spouse and a ten month old son in our 95 volkwagen jetta glx vr6. after crossing the land bridge, i suddenly found a dense white smoke coming from my ventilation ports and a different smell started coming. i could hardly see the road. initially, i thought it must be the heavy dew (humidity) adsorbed on the windshield. therefore, i slightly increased the temperature range of the heater but the situation became worst. the car was with a speed 55 mph. i sensed the danger in continuing to drive and i pulled over, otherwise i could have crashed. i was too scared as my family was with me. i couldn't understand what was happening. i also saw that the coolant temperature indicator was flashing. then i realized that there is something else that must have gone wrong. i cleaned the windshield and slowly reached home as i was very close to galveston. it was a nightmare for me. i thank god that nothing wrong happened. the next day, i contacted the auto mechanics to ask what the problem was and to estimate the cost to fix it. he told the heater core broke and repair is very costly. i was shocked to hear the price. he advised to by pass the heater. so i did. now, my car is without heater. in these cold days i can''t take my family out anywhere. i hope my experience will help the other drivers in the states specifically those who are driving similar car as mine. i also hope that the part which failed on my car will be recalled and get fixed. i pray nobody should get in this kind of situation and mental stresses i went through. *jb |