Consumer Complaint Detail
BRIDGESTONE / TURANZA EL42 / P235
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005050101 | Incident Date: Nov, 26 2005 |
| Consumer's City: CLEVELAND HEIGHTS | Consumer's State: OH |
| Vehicle Transmission Type: | Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: TURANZA EL42 | Model Year: P235 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 19UUA66284A | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 17 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In spring 2004 i purchased an acura tl with bridgestone turanza el 42 high performance tires. after 6,500 miles one of the tires had a flat. although the garage attempted to repair the flat, it continued to lose air and i was informed that i needed a new tire. it seemed odd that a tire would not be reparable after that short a use, but i was advised that it had to do with the location of the puncture and was not a defect. in november of this year, after putting 14,500 miles on the car i had a more serious problem with another tire. on this occasion, while traveling at 65 miles per hour on an interstate highway, my car began to shake. i managed to pull over to the side of the highway and stop. the tire sidewall had disintegrated and was completely separated from the rim. the following day i took the tire into a firestone shop where the service manager, tom curry, advised me that the problem was due to a road hazard and was not a defect. he inspected the tire for a puncture, and after not finding one, assured me that it must have been in the disintegrated sidewall. i then asked him if he had ever seen a tire that was damaged in the absence of a road hazard, and he told me he had not. it is clear to me that these tires are defective and that bridgestone refuses to take responsibility for their products. *nm |