Consumer Complaint Detail

DODGE / CARAVAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005050257 Incident Date: Dec, 11 2005
Consumer's City: COVINGTON Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP4531WR Date added to File: May, 23 2021
Date Complaint Received: Dec, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Windshield wipers have become intermittent and getting worse to the point of not coming on until the vehicle has been on for a half hour. this happened after the panel lights such as for the ac unit etc began to blink at a constant rate and then they steady out after 20 minutes. have gone to two dodge dealerships. first one had me pay for and replace multi-function switch and it did not fix the problem. second dealer said i have to order a $500 body control module computer plus labor and it may not solve the problem and they said it is a non-refundable expense even if they cannot fix the wipers. it is extremely dangerous to not have wipers working and i feel irresponsible that a computer is necessary for the wipers to work. the ntsb should have the authority to order dodge to fix this situation at dodge's expense since it is an obvious serious design flaw. *jb