Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005050846 | Incident Date: Dec, 23 2005 |
| Consumer's City: LUDINGTON | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 2MELM74W0VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 26 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 09 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Drove approx. six miles from home to christmas eve. church service with family. when arrived, steam and smoke were coming from front grille, and around engine hood. thought the car was going to start on fire. also making a hissing and gurgling noise. was quite an "event" in the parking lot! had inspected two days later (after christmas) and found front intake manifold (plastic?) passage cracked and leaking engine coolant onto top of engine block. also cooling fan was blowing leaking coolant over the passenger side, entire top of engine. no coolant left in coolant reservoir and no coolant flow through engine; due to air bubble / loss of vacuum? i now hear mercury has a "secret recall" admitting this is a common failure and repairing vehicles less than sever years old for free, also have read that "fleet" vehicles are being repaired for free, but denying owner assistance to same vehicle, engine and intake manifold type to "older" models. *nm |