Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005050970 Incident Date: Dec, 25 2005
Consumer's City: DEDHAM Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86W82U Date added to File: May, 23 2021
Date Complaint Received: Dec, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 mercury mountaineer - march 2005 - 46,000 miles solenoid was replaced cost $600 - december 2005 - 60,000 miles - transmission light on - in shop now to replace transmission or parts - cost of $2,300. i have four personal friends who have also had trouble with the ford engine. we had received numerous forms for extended warranty. seems that a 3 year old car bought new and still not paid for should have a good working transmission. this is a defect in mercury which should be fixed and consumers should not be forced to pay for this repair or for an extended warranty. why is mercury so insistent on an extended warranty? mercury must know that something is wrong with the transmission in the car. *jb