Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051064 Incident Date: Dec, 14 2005
Consumer's City: DUMMER Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP54G31R Date added to File: May, 23 2021
Date Complaint Received: Dec, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 01 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2001 dodge grand caravan in august of 2005 with 73k miles. vehicle smelled musty (stagnant water). three trips to shop to diagnose and fix sway bar link, bushing, strut and strut mount problem to cure a clunking sound on front end. transmission slips out of gear to neutral at whim. also, shifts through first 3 gears (automatic) at whim causing vehicle to lurch. however, shop cannot duplicate these problems or the problem with my non working cruise control. at this point, i have spent a lot of money for non-diagnosis. the dealership charges everytime for not being able to find the problem. they say it is fine. i tell them that it is not fine that they just can't find it. i am disturbed by the number of posts re: to sway bar problems and transmission problems and the fact that no one is holding chrysler/dodge accountable. will it take a number of deaths to determine that this is a real safety issue? i implore you to investigate these problems along with the water issue. so far it caused my blower resistor to short out and need replacing. i had no heat in below zero weather. *jb