Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005051138 | Incident Date: Jul, 09 2005 |
| Consumer's City: LAKE HAVASU CITY | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU66W04U | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 02 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had repeated problems with the transmission i.e. a noticeable clunk when the transmission shifts from overdrive to low upon approaching a stop sign. additionally, when backing and shifting to forward the transmission hesitates and slips before going into forward drive. this causes some anxiety when you have to back from a commercial business into a busy traffic way and the transmission slips leaving you not knowing if your going to be able to avoid approaching traffic from the rear. i have reported the problem to colorado river ford in on at least two different occasions and have had the transmission fluid replaced in accordance with mercury's recall. however, the problem continues. subsequently,i have changed to bradly ford for repairs. on one occasion immediately after a rain storm and while traversing a highway wash, i slowed the vehicle and straddled the center line (no traffic) to avoid any standing water. admittedly, there was mud residue on the far side of the wash. regardless, as i exited the wash and accelerated the transmission shifted from overdrive to low gear causing the rear wheels to spin and i went into a broad side skid to the right and back to the left and to the right again, all of which was as close to a near accident as i want to experience. as a retired arizona highway patrolman i will admit that my speed was too fast for the conditions (estimated speed 30 to 40 mph). however, i am also of the opinion that the shifting pattern of the vehicle added to the momentary loss of control. regardless, at this point the vehicle registers 35,500 miles and bradly ford in lake havasu city is going to attempt to rectify the problem. they will be tearing down the transmission for examination. this is after they have already replaced a pressure solenoid and the problem still continues. i do not believe the repair will relieve the problem and will result in my taking a financial loss when i trade the vehicle in. *nm |