Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051315 Incident Date: Dec, 15 2005
Consumer's City: DEL VALLE Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Catalytic converter needs replacing. engine is sounding very loud. the check engine light is on. part was ordered in september 2005. as of today, 12/30/05, the part is still not available. the mercedes account manager said over 1200 catalytic converters are on back order for the us and there are 2 people who have been waiting longer than us in austin for the part. he said it may become a recall. why are so many of these parts all failing at the same time that supply cannot keep up with demand? i feel my vehicle may be unsafe to drive and have no access to a part to correct the defect. *nm