Consumer Complaint Detail

MERCEDES BENZ / E430 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051406 Incident Date: Dec, 23 2005
Consumer's City: MARTINEZ Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E430 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:glass, side/rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF70H5XA Date added to File: May, 23 2021
Date Complaint Received: Dec, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 03 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. events leading up to the failure: on december 24, 2005, i was driving my 1999 mercedes benz e430 on interstate 95 traveling to charlotte, nc from hilton head island, sc. 2. failure and its consequences: without any apparent cause, the rear windshield of the car completely shattered as i was driving on i-95. shards of glass began flying out of the windshield onto the car and the road, as well as into the car. the exterior and interior of the car were damaged. 3. what was done to correct the failure: i notified my insurance company and the windshield as well as the damage to the car will be repaired. the mercedes dealership is ordering a manufacturer/oem replacement windshield. i called mercedes corporate to inquire whether this problem occurred in any other similar models and to find out the manufacturer of the glass. the mercedes representative told me that such information was proprietary and that she could not give me any of the requested information. *jb