Consumer Complaint Detail

BRIDGESTONE / BRIDGESTONE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051423 Incident Date: Dec, 22 2005
Consumer's City: HIGHLANDS RANCH Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: BRIDGESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA22C44S Date added to File: May, 23 2021
Date Complaint Received: Dec, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 2004 toyota sienna xle awd, it uses runflat tires (bridgestone b380) as standard equipment. i have to replace 1 at 5500 miles under normal road driving. at 29,000 miles, i have to replace all 4 tire due to excessive tread wear also under normal use. these tires cost 300% more compare to tires used on other sienna models. neither toyota nor their dealer advised of these issues but just say those tires cost $10 or $20 more and only available through dealers. these unexpected tire wear and cost cause me being stranded on i10 at 11pm where no help can be found and cost more than $100 of towing to a dealership. cost is one thing but less than normal tire lift expectancy caused safety issue when 1 or more tire unexpectedly malfunction or flat. tires are not warranted by toyota but tire company and bridgestone dealer were quick to blame alignment being the issue. my sienna has been taken care of by toyota dealer with all maintenance record kept and on schedule. *jb