Consumer Complaint Detail

CHEVROLET / MALIBU / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051507 Incident Date: Dec, 30 2005
Consumer's City: Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1ND52M7VY Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 03 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought this 1997 malibu from my dad less than a year ago for my son to drive to college. my dad is meticulous in caring for his vehicles so all the scheduled and routine maintenance work has been done and it still only has 70xxx miles on it. my complaint is this : last night my son was parking the car when it suddenly became very hard to turn the steering wheel. he finished parking, but a short time later as he started to drive home, he realized that the power steering was completely gone. there have been so many incidents like this one that there was finally a safety recall issued in 2004. the paperwork i have states that the dealer "replaced steering gear pinion bearing and reset toein". obviously,that remedy failed since the power steering went out anyway. i'm so thankful that no one was hurt, that it didn't happen while he was driving to or from school, and that he was home for christmas break when it happened. we'll be taking the car in to the dealer on tuesday and, because there have been so many of these incidents in the '97 malibu (and other '97 gm models) that they had to issue the recall, i expect them to fix it free of charge. *nm