Consumer Complaint Detail

DODGE / RAM 2500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051554 Incident Date: Dec, 26 2005
Consumer's City: WAYNESVILLE Consumer's State: MO
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF2360XG Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 03 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While traveling down a city street in heavy mid-day traffic, my 1999 dodge ram 2500 4x4 pick-up truck stopped running. i had no warning. one second the vehicle was running fine and the next second it was dead. since it is a cummins turbo diesel equipped truck, i lost power steering and power brake assist. luckily, i was able to wrestle the steering wheel and guide the truck into a mostly empty parking lot with the vehicle's momentum. i had to apply great force to the brake pedal to bring the vehicle to a stop. my biggest concern is, if my wife had been driving instead of me, the loss of power steering and brake assist would have greatly enhanced the chance of a crash and/or personal injury. the problem which caused the engine to stop running turned out to be the inoperative bosch vp-44 injection pump. a re-manufactured pump is the only form of repair available for these vehicles. after much internet research, i have found that the vp-44 injection pump is notoriously unreliable and extremely failure-prone. i feel that daimler-chrysler should be held responsible for repairing these vehicles with a more reliable injection pump and/or refunding money spent by owners on repairing this issue. this is a very serious safety issue that the nhtsa should become involved in. *jb