Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005051659 Incident Date: Oct, 14 2005
Consumer's City: SOUTH PORTLAND Consumer's State: ME
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When filling gas tank of ford sport trac, gasoline suddenly and without warning sprayed out of filler pipe covering my cloths with gasoline. i took vehicle back to dealer and told it has been repaired. next time i filled the tank, gasoline again without warning erupted from fill pipe and sprayed on my shoes and pants. again returned the automobile to dealer and told that the vent pipe had water in it. told that it had been fixed. after auto returned it filled once without difficulty. however, the second time i tried to filled it, gasoline sprayed out of fill pipe. i immediately returned to dealer. this time i was told there was a ford "service bulletin" on the vehicle indicating that vent hole was too large and water and other material could therefore into vent pipe. dealer repaired automobile but would not release automobile until $500.00 repair bill paid, despite ford acknowledging that this was a manufacturer's defect in certain sport trac models. this is a very dangerous defect, causing gasoline to spray all over people and run out on the ground. with the admission that it is a defect, ford should be required to recall all sport trac and pay for repairs. does it require that someone first be burning to death before appropriate action is taken? *jb