| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005051901 | Incident Date: Nov, 01 2005 |
| Consumer's City: POTOMAC | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: A4 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WAUED28D0XA | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 04 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 19 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am an owner of a 1999 audi a4 quattro with the 2.8 engine; the vin of the vehicle is [xxx]; the vehicle has 101,845 miles. i was having the following issue; at about 100,000 miles the abs and brake warning lights would come on indicating and abs failure. this would occur after the car is completely warmed up. i did some checking and discovered that there is problem with abs control unit. i further investigated this issue and also discovered that this is a known and common problem with 1996-2001 audi a4s. volkswagen jettas and passats of the same year, that utilize the same system, had/have the same problem; it came to my attention that volkswagen conducted a national recall campaign to address this problem. i was wondering why audi has not handled this problem in the same manner. i dont think audi owners should be expected pay to fix a clearly manufacturers defect, and a safety component at that! i contact audi customer service to get a reaction from them; the reference number is [xxx]. i wrote a detailed letter to mr. johan denysschen executive vice president audi north america; he in turn passed the letter to one of the audi regional managers annette johnson. the regional manager had indicated that the issue should be diagnosed by an authorized audi service center (audi dealer). her tone was very helpful; however she has indicated that there have not been enough complaints to constitute a recall. furthermore, they do not consider the abs failure as a safety issue since they regard the system as a driver''s aide. additionally she could not find any records that showed volkswagens being recalled for the same issue. i eventually got a problem fixed at a smaller shop, which cost me around $600.00 dollars. the dealer was going to over charge me on the part by $400.00 and 6.5 hours of labor at $105.00 per hour for a job that actually took only 1.5 hours. *nm updated 07/17/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
